The authorized representative assumes all obligations resulting from the legal framework of the foreign supplier.

This can be found in the Austrian Packaging Ordinance, Waste Electrical Equipment and Battery Ordinance.

Packaging : Foreign mail order companies that are not based in Austria and that hand over packaging, or goods or products in packaging in Austria to a private end consumer as part of distance selling, must appoint an authorised representative in Austria for packaging placed on the market from 1 January 2023.

The same also applies to companies whose registered office is in another Member State of the European Union and who wish to assume the preliminary obligation for packaging for their Austrian corporate customers. They may appoint an authorized representative. Pre-commitment is no longer possible without a proxy.

This regulation also applies to foreign manufacturers and distance sellers who ship electrical and electronic equipment and/or batteries to Austria.

If you do not sell directly to private end consumers in Austria, you do not have to license the packaging. In the duty stand your österr. Customers. Inform your (corporate) customers in Austria that the packaging delivered to them is not licensed. Your customers will then have to decide for themselves how to proceed; either use this transport packaging, which is available from your Austrian suppliers, or use the new packaging. customers as waste, declare them as own imports and report them to the Ministry via own notification, or participate the packaging in a collection and recycling system.

Please note that if your customers ask you to pre-license, the requirement to appoint an authorized representative will become active again.

Yes, licensing packaging, electrical and electronic equipment, and batteries for a company without a registered office in Austria is only possible, regardless of the quantity, by appointing an authorized representative in Austria. You have the option of choosing the flat-rate solution for packaging if your annual quantities are less than 1,500 kg (both household and commercial).

The authorized representative is a deputy under packaging law who must assume the obligations for you from 01.01.2023. (You will find detailed information on the obligations in the next question). Due to the obligations, we recommend that you choose your authorized representative carefully. Put your trust in Interzero.

In principle, however, any natural or legal person can be selected as an authorized representative if the following criteria are met:

• Based in Austria (domestic delivery address)
• Notarized signature on the power of attorney between you and the representative
• Registration with the BMK

Further information

No, licensing packaging, waste electrical and electronic equipment (WEEE), and batteries for a company without a registered office in Austria is only possible, regardless of the quantities, by appointing an authorized representative in Austria. If you already have an authorized representative and are looking for a suitable collection and recycling system, you can also enter into a licensing agreement with us. To do so, use the “I already have an authorized representative” option.

When licensing, you have the option of choosing Interzero’s flat-rate solutions. These are also interesting for small-scale operators.

All obligations can be found in the respective regulations.

Packaging: see Sections 16a to 16d of the Packaging Ordinance.
Batteries: §§ 25a to 25c Batteries Ordinance
Waste electrical equipment: Section 13a Waste Management Act 2002 (AWG 2002), Sections 21a to 21c EAG-VO

The regulations on authorized representatives stipulate that the authorized representative must be a natural or legal person with a registered office in the country.
Branches established within Austria must be registered with the commercial register. Nevertheless, they do not have their own legal personality. Rather, the legal entity remains the natural person or legal entity behind the main branch office.

Yes, for foreign companies/persons without a registered office in Austria, the appointment of an authorized representative is mandatory in order to continue to be able to legally license packaging, waste electrical equipment and batteries in Austria.

As an existing customer, you can easily access the registration portal you are familiar with and order the authorized contract by selecting “Additional product”.

If your e-mail address is entered correctly in the system, you can simply click on “Forgot password” in the login area to have a new password sent to you. You will see the first 4 digits of the stored e-mail address. If this is not the current one, please contact kundenberatung@interzero.at.

As of January 1, 2023 , you will need an authorized representative based in Austria if you sell packaging in Austria. As soon as you have a contract and a notarial certification, the authorization is valid until it is dissolved. Please check with your authorized representative about the validity of the contract.
Since 2018 and 2019, you have required an authorised representative for the licensing areas of waste electrical equipment and batteries . Are you legally compliant?

As soon as you have a contract and a notarial certification, the authorization is valid until it is dissolved.

Please upload your documents in your customer account, alternatively you can send us your documents as a PDF by e-mail. The sending of physical contract documents leads to delays in the processing time.

Interzero Circular Consulting Austria is responsible for you as your authorized representative and concludes a system participation agreement with Interzero Circular Solutions Europe on your behalf.

As soon as you are an active Interzero customer, the confirmation of participation can be accessed at any time in our online portal under the respective year and area.

As soon as you have uploaded your authorized representative contract in your customer area and it has been processed by our service team, we can send you the license partner number or you will find it in your confirmation of participation.

As a foreign company, an authorized representative will act as an intermediary between you and an Austrian collection and recycling system, such as Interzero. When you conclude your authorized representative contract, Interzero Circular Consulting Austria will conclude a license agreement with Interzero for your required license area/material flow. You do not have to do anything else.

As a foreign company, you not only need an authorized representative for packaging since 1.1.2023, but also for certain single-use plastic products. If you sell these disposable plastics, please contact us:

• Balloons: excluding balloons for industrial or other commercial uses and applications which are not supplied to consumers.
• Fishing gear: ‘fishing gear’ means any device or item of equipment used in fishing or aquaculture to locate, capture or grow marine biological resources or, when floating on the sea surface, to attract and capture or grow such marine biological resources.
• Wet wipes: soaked wipes for personal and household care
• Tobacco products: Tobacco products within the meaning of Section 1 Item 1 of the Tobacco and Non-Smoker Protection Act

• Authorized representative fee – this fee includes the appointment of Interzero Circular Consulting Austria Gmbh as authorized representative and all contractually related services
• License fee (based on preview quantities) – the license fee covers the costs for the collection and recycling of your packaging, waste electrical equipment or batteries and is based on the currently valid tariff sheet https://licensing.interzero.at/kosten/

Authorization fee : The authorization fee must be paid before the contract is concluded. You can choose Klarna, credit card, Alipay, or SOFORT as payment methods directly in the webshop.

For EU countries we also offer purchase on account. You will find the terms of payment on the invoice sent to you.

License fee : The license fee is currently not charged during the ordering process, but will be sent to you by invoice after receipt of your contract documents.

Yes, the notarization of the appointment of the authorized representative is required by Austrian law and can be found in the AWG. You are welcome to ask your notary to do this for you, or you can use the digital service of our partner notarity. Thereby, more than 200 notaries are at your disposal, mostly within the next 24 hours. For more information about notarity’s service, visit notarity.com/faq. Notarity can be reached for your questions by e-mail info@notarity.com or by phone +43 1 412 01 48.

Any officially recognized notary can carry out the notarization; you have the option of having the notarization carried out electronically via Notarity. In Germany, in addition to notaries, municipalities are also authorized to certify documents.

Only the signature on the power of attorney needs to be certified and not the copy. There is also no need for notarial certification for the contract signing.

The certification of the signature by the notary on the power of attorney must be issued in the official languages of German or English. Certifications that are not issued in German or English must be translated by a sworn interpreter or notary.

Certifications that are not issued in German or English must be translated by a sworn interpreter or notary.

Please upload your documents in your customer account, alternatively you can send us your documents as a PDF by e-mail. The sending of physical contract documents leads to delays in the processing time.

No, we do not need the original certified power of attorney. As we scan the original for further processing, please send us the documents in digital form straight away.

A foreign manufacturer is any person within the meaning of Section 12b Paragraph 2 AWG 2002 who sells packaging in Austria to end users other than private consumers or any person who sells single-use plastic products commercially in Austria to end users other than private consumers and (ii) is based in another Member State of the European Union.

A foreign distance seller (single-use plastic products) is any person who sells single-use plastic products, excluding packaging, commercially in Austria directly to private end consumers using distance communication technology and who is established in another Member State of the European Union or in a third country.

As soon as you are an active Interzero customer, the confirmation of participation can be accessed at any time in our online portal under the respective year and area. If you cannot find them, please contact kundenberatung@interzero.at

The classification is regulated in the respective ordinances and provides information on the frequency of your reporting obligations. The classification of the reporting period is also the basis for the proxy flat rate.

The calculation is based on the quantities placed on the market in tons times €. You can find the current tariff lists under “Info and price lists”

• <1,500€ – annual report
• Between €1,500 and €20,000 – quarterly reporting
• >20,000 € – monthly report

When you place your order, your license fee will be automatically calculated based on the quantities you specify.

The quantity reports are due on the 15th of the month following the reporting period (e.g.: the report for January on 15 February, the report for the first quarter on 15 April, the annual report by 15 January of the following year).
Our online portal is available for this purpose at https://onlineportal.interzero-austria.com/. You will receive access data as part of the contract processing.

• For monthly and quarterly reporters there is the possibility to report the continuously reported quantities within the year-end report until 15.3. of the following year.
• Annual reporters, on the other hand, submit the annual report by 15.1. of the following year, and can no longer make any corrections thereafter.

After you have completed your Interzero contract, paid for it and have been registered as a participant, you can download it in the service area of our registration portal.

Payment of the license agreement is currently only possible by invoice. This will be sent to you after the contract has been signed.
The authorization fee can be paid in advance, which is why payment by credit card or immediate payment is possible. In addition, we offer purchase on account. You will find the terms of payment on the invoice sent to you.

The e-bill will be sent to the e-mail address you provide. If you have a different billing address, please let us know during the ordering process.

• As a flat-rate and annual reporter, the fee must be paid within 14 days of receipt of the invoice in order to be registered as a system participant.
• Monthly or quarterly reporters will receive their invoices within 2 weeks of submitting their last reports.